• AISATS AIMS TO BE THE BEST HANDLING AGENT, PROVIDING
    WORLD CLASS AIRPORT & CARGO HANDLING SERVICES
  • WE PAMPER EVERY PASSENGER FLYING WITH
    OUR PARTNERS WITH WARMTH & PROFESSIONALISM
  • AISATS PROVIDES A COMPREHENSIVE SUITE OF GROUND HANDLING AND CARGO HANDLING
    SERVICES , INCLUDING AN AWARD-WINNING AIR FREIGHT TERMINAL AT BENGALURU
  • AISATS IS COMMITTED TO CONTINUOUSLY ENHANCE ITS OPERATIONS AND HAS INVESTED
    SUBSTANTIALLY IN GROUND SUPPORT EQUIPMENT ACROSS ALL BUSINESS UNITS

Who We Are

AISATS is a 50:50 joint venture between Air India Limited, and SATS Limited, a leading gateway services and food solutions provider in Asia. As part of the Indian Government's initiative to upgrade its airports to world-class facilities and attract more airlines to fly into India, AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations.

Since the start of its operations in 2008, AISATS has provided hassle-free and comprehensive solutions to its customer airlines in international airports at Bengaluru, Delhi, Hyderabad, Mangalore and Trivandrum. Currently employing over 7,000 staff, AISATS offers end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo. In the past year, AISATS’ Cargo Airfreight Terminal in Bengaluru won the “Air Cargo Terminal Operator” for the 4th year running from the Indian Chamber of Commerce. AISATS’ customers also won various “best performing” station awards from their respective HQs as well. AISATS is ISAGO (IATA Safety Audit for Ground Operations) and ISO 9001:2008 certified.

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Highlights

  • AISATS BLR was recognized with Excellence in Sustainable Practices Award & Transformational Tech Idea Award at the BIAL Pinnacle Awards, 2015!
  • Etihad Airways recognizes AISATS for Exceptional "Partnership in Action" in Ground Handling!
  • AISATS BLR receives GDP Certification
  • AISATS DEL gets accredited by ISO 9001:2008
  • AISATS BLR to set up Bengaluru’s first ‘AISATS Coolport’, a dedicated and purpose-build perishable cargo handling centre at Kempegowda International Airport . A ground breaking ceremony for the same was held on 2nd March, 2015. Facility is expected to be completed by Q2 2016.
  • Along with BLR, Mumbai, HYD and TRV, AISATS DEL is ISAGO certified as well!
  • AISATS has been re-certified with the TAPA (Transported Asset Protection Association) certification on the successful completion of the Freight Security Requirements (FSR) audit, as per 2014 standards.
  • AISATS BLR secured the Second Runner-up position for the Cargo Station Performance Award in Group - 2 stations within the entire SIA network for the FY14-15.
  • AISATS BLR awarded “Station of the Month” in the entire EK network

Our Services

cargo
PASSENGER HANDLING
cargo
BAGGAGE HANDLING
cargo
LOAD CONTROL, FLIGHT OPS
passengerHandling
MEET & ASSIST SERVICES
passengerHandling
HANDLING CHARTER, VIP AND DIVERTED FLIGHTS
passengerHandling
CARGO HANDLING
passengerHandling
RAMP OPS, CABIN CLEANING