• AISATS AIMS TO BE THE BEST HANDLING AGENT, PROVIDING
    WORLD CLASS AIRPORT & CARGO HANDLING SERVICES
  • WE PAMPER EVERY PASSENGER FLYING WITH
    OUR PARTNERS WITH WARMTH & PROFESSIONALISM
  • AISATS PROVIDES A COMPREHENSIVE SUITE OF GROUND HANDLING AND CARGO HANDLING
    SERVICES , INCLUDING AN AWARD-WINNING AIR FREIGHT TERMINAL AT BENGALURU
  • AISATS IS COMMITTED TO CONTINUOUSLY ENHANCE ITS OPERATIONS AND HAS INVESTED
    SUBSTANTIALLY IN GROUND SUPPORT EQUIPMENT ACROSS ALL BUSINESS UNITS

Who We Are

AISATS is a 50:50 joint venture between Air India Limited, and SATS Limited, a leading gateway services and food solutions provider in Asia. As part of the Indian Government's initiative to upgrade its airports to world-class facilities and attract more airlines to fly into India, AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations.

Since the start of its operations in 2008, AISATS has provided hassle-free and comprehensive solutions to its customer airlines in international airports at Bengaluru, Delhi, Hyderabad, Mangalore and Trivandrum. Currently employing over 7,000 staff, AISATS offers end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo. In the past year, AISATS’ Cargo Airfreight Terminal in Bengaluru won the “Air Cargo Terminal Operator” for the 4th year running from the Indian Chamber of Commerce. AISATS’ customers also won various “best performing” station awards from their respective HQs as well. AISATS recently obtained ISO 9001:2008 certification for the operations in Delhi and ISAGO (IATA Safety Audit for Ground Operations) certification for adhering to IATA’s stringent and high safety standards at Hyderabad as well as their Headquarters at Mumbai. Both ISO and ISAGO certifications will be extended to all the AISATS locations soon.

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Highlights

  • AISATS BLR wins ICC (Indian Chamber of Commerce) Supply Chain Excellence Awards, 2014 & 2015 under the category of “Air Cargo Terminal Management”
  • AISATS BLR wins Pinnacle Award, 2014 for Excellence in Sustainable Practices ( Cargo & Aviation Services)
  • AISATS BLR receives GDP Certification
  • AISATS DEL gets accredited by ISO 9001:2008
  • AISATS BLR adopts environmentally friendly Bio-Diesel to initiate the usage of clean and renewable Biodiesel at its Air Freight Terminal
  • AISATS BLR to set up Bengaluru’s first ‘AISATS Coolport’, a dedicated and purpose-build perishable cargo handling centre at Kempegowda International Airport . A ground breaking ceremony for the same was held on 2nd March, 2015. Facility is expected to be completed by Q2 2016.
  • AISATS HYD & Corporate achieve ISAGO Certification
  • AISATS BLR introduces E-Freight facility which has eliminated the need to send core paper documents with air cargo shipments and has thus improved the speed and reliability and helped cut costs
  • GMR recognized and honored AISATS HYD with a Rolling Trophy for making a difference in Safety as an organization for March 2015.
  • AISATS BLR was ranked No. 1 in the entire KA network with regards to OTP for March 2015
  • AISATS BLR ranked as one of the TOP 10 stations for “Best Performance” in the entire CX Network in FY13/14
  • AISATS DEL won the TOP SPOT in the entire EK Network with regards to “Baggage Performance” in FY13/14
  • In commemoration of the fourth anniversary,AISATS TRV organized a voluntary support initiative on 21st April 2015 as part of their CSR program which aimed to promote education, including special education and employment enhancing vocational skills among differently-abled and underprivileged children.
  • AISATS invests in new Ground Support Equipment at Delhi Indira Gandhi International Airport
  • AISATS BLR & TRV are ISAGO registered!

Our Services

cargo
PASSENGER HANDLING
cargo
BAGGAGE HANDLING
cargo
LOAD CONTROL, FLIGHT OPS
passengerHandling
MEET & ASSIST SERVICES
passengerHandling
HANDLING CHARTER, VIP AND DIVERTED FLIGHTS
passengerHandling
CARGO HANDLING
passengerHandling
RAMP OPS, CABIN CLEANING